get https://api.motioncxapps.com/crm/external/v1/email/ticket/comments-total
Number of Comments on a Case (aka "Ticket")
- Authentication required, please visit this page for Authentication How To.
Parameters
- Tenant - How you specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
- TicketID - Case Number
- NumberOfMinutes - to filter by specific call length.
- DateStart - Start date Filter.
- DateEnd - End date filter
- It is recommended advanced filter object be done outside of the API document for best results.
Responses available:
- 200
- 401
- 403
Example return:
3