/irm/v1/phone-extensions/is-available

This call shows if an extension is available and if it isn't who it is assigned to.

Parameters

  • TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
  • Extension - extension number.
  • It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

  • 200
  • 401
  • 403

Example return 1:

{
  "isAvailable": true,
  "agentName": null,
  "userId": null
}

Example return 2:

{
  "isAvailable": false,
  "agentName": "Agent Smith",
  "userId": 13727
}
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