/irm/v1/agents

Agents

Parameters

  • AgentID - ID column in Administration > Users
  • RoutingProfileName - Administration > Routing Profiles
  • It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

  • 200
  • 401
  • 403

Example return:

A blank return of 200 means the agent was updated successfully

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