patch https://api.motioncxapps.com/irm/v1/workstate-sets
This call shows edits a current Workstate Sets and associated values.
- A WorkState Set is multiple Workstates arranged together and set on the Routing Profile, Administration > Interaction Admin > Routing Profiles.
- Administration > Interaction Admin > Workstate Sets.
- Authentication required, please visit this page for Authentication How To.
Parameters
- TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
- Name - What the new Workstate Set will be called.
- Description - More detail on what the Workstate Set does.
- Workstates - The Workstates to be included in this set. This call lists Workstate IDs.
- ID - Id of Workstate Set to be edited.
- It is recommended advanced filter object be done outside of the API document for best results.
Responses available:
- 200
- 401
- 403
Example return:
{
"id": 8,
"tenantId": 2,
"name": "new name"
}