This request adds Interaction Channels and allows the disabling of an Interaction Channel.

• Administration > Interaction Admin > Interaction Channels
• Authentication required, please visit this page for Authentication How To.

Parameters

• TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
• Name - Name of new Interaction Channel.
• Description - Description of new Interaction Channel.
• Type - What the interaction will be.
  • Phone, chat, bot etc.
• ProviderType - Where the interaction originates from.
  • Bot, Chat, Phone Provider, etc.
• JsonData - Contact support for advance JSON strings.
• IsDisabled - Allows desabling of an Interaction Channel.
• It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

• 200
• 401
• 403

Example return:

A 200 means the Interaction Channel was updated successfully