Queue information from Administration > Queues

Authentication required, please visit this page for Authentication How To.
Administration > Interaction Admin > Queues.

Parameters

TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
QueueID - Numeric ID for queues can be found Administration > Queues
It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

Example return:

{
  "id": 2086,
  "tenantId": 2,
  "name": "Voice Inbound",
  "description": "test description for voice inbound queue",
  "allowWebCreate": false,
  "allowPublicWebCreate": false,
  "allowEmailCreate": false,
  "emailInput": null,
  "suppressEmailAll": false,
  "suppressEmailInternal": false,
  "suppressEmailStatusChanged": false,
  "suppressEmailCreate": false,
  "suppressEmailInternalComment": false,
  "suppressEmailPublicComment": false,
  "suppressEmailClosed": false,
  "requireLock": false,
  "requireLockDuration": null,
  "allowQueueTransfer": true,
  "enableDispositions": true,
  "requireDispositionOnCaseClose": false,
  "requireCommentOnStatusChange": false,
  "acwTime": 5,
  "requireContactOnCaseSave": false,
  "commentParticipantSetting": 2
}