/irm/v1/agents

Agent routing profile can be found and agents using these Routing Profiles.

Parameters

  • CurrentRoutingProfile - Routing Profiles can be found using this call.
  • TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
  • SkipCount - This starts the list after a set amount of skipped records.
    • Ex. skipCount = 4 means the returns will start at the 5th result.
  • MaxResultCount - This limits results to a set amount of returned results.
  • Sorting - how does this work?
  • Search - Free form search field to sort results.
  • It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

  • 200
  • 401
  • 403

Example return:

Language
Credentials
Header
URL
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