A list of all Custom Fields available from Reporting API

A Custom Field is other data tracked in cases. These are set up by the User Administrator of your MotionCX instance.
- Administration > Fields
Authentication required, please visit this page for Authentication How To.

Parameters

No Parameters in this request.

Responses available:

Example return:

{
    "resultCode": 0,
    "resultCodeName": "Success",
    "data": [
        {
            "id": 1010,
            "fieldTypeId": 8,
            "name": "Customer Contact",
            "searchable": false,
            "isDisabled": true,
            "isShownInPublic": false,
            "fieldType": "contact",
            "hasOptions": false
        },
        {
            "id": 2231,
            "fieldTypeId": 5,
            "name": "Customer Driven",
            "searchable": false,
            "isDisabled": true,
            "isShownInPublic": false,
            "fieldType": "checkbox",
            "hasOptions": true
        },
        {
            "id": 2232,
            "fieldTypeId": 5,
            "name": "Customer Driven",
            "searchable": false,
            "isDisabled": true,
            "isShownInPublic": false,
            "fieldType": "checkbox",
            "hasOptions": true
        },
        {
            "id": 2233,
            "fieldTypeId": 5,
            "name": "Agent Driven",
            "searchable": false,
            "isDisabled": true,
            "isShownInPublic": false,
            "fieldType": "checkbox",
            "hasOptions": true
        },
        {
            "id": 2234,
            "fieldTypeId": 5,
            "name": "Customer Policy",
            "searchable": false,
            "isDisabled": true,
            "isShownInPublic": false,
            "fieldType": "checkbox",
            "hasOptions": true
        }
    ],
    "dataType": "CustomField",
    "hasPaging": false
}