Agent routing profile and Screen Capture username can be edited via this call

• This information is under Administration > Users in the MotionCX web portal.
• Authentication required, please visit this page for Authentication How To.

Parameters

• TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
• AgentID - ID column in Administration > Users
• RoutingProfileId - Routing Profiles can be found using this call
• LocalUsername - This is the local username that the user logs into for Screen Capture. Screen Capture is not a currently available feature.
• It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

• 200
• 401
• 403

Example return:

{}