Surveys attached to a Case (AKA "Ticket").

Authentication required, please visit this page for Authentication How To.

Parameters

TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
TicketID - Case number.
It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

Example return:

[
  {
    "id": "cf6a242c-ef8c-4892-e738-08da854b1f0f",
    "ticketId": 2487847,
    "contactId": 13728,
    "offeredAt": "2022-08-23T21:04:51.6499119+00:00",
    "lastViewedAt": null,
    "answeredAt": null,
    "ratingType": 100,
    "score": null,
    "comment": null
  },
  {
    "id": "5ae82caa-157d-42c7-a6c7-08da854b321f",
    "ticketId": 2487847,
    "contactId": 13728,
    "offeredAt": "2022-08-23T21:05:23.6298016+00:00",
    "lastViewedAt": null,
    "answeredAt": null,
    "ratingType": 5,
    "score": null,
    "comment": null
  }
]