Case (AKA "Ticket") subtasks assigned to Case.

Authentication required, please visit this page for Authentication How To.

Parameters

TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
TicketID - Case number.
It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

Example return:

[
  {
    "id": 2487847,
    "subject": "Phone Inquiry",
    "statusId": 0,
    "statusName": "Open",
    "queueId": 2086,
    "queueName": "Voice Inbound",
    "lastUpdate": "2022-08-23T13:22:47.9229784",
    "source": 4,
    "children": [
      {
        "id": 2498401,
        "subject": "new subtask case 2487847",
        "statusId": 0,
        "statusName": "Open",
        "queueId": 2051,
        "queueName": "Chat",
        "lastUpdate": "2022-08-22T17:31:19.8011956",
        "source": 1,
        "children": []
      }
    ]
  }
]