get https://api.motioncxapps.com/irm/v1/routing-queues
This call shows all current routing Queues their Priority, and ChannelTypeID.
- Administration > Interaction Admin > Routing Profiles.
- For a list of Routing Profiles use this call.
- Authentication required, please visit this page for Authentication How To.
Parameters
- TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
- ChannelType - The method that the interaction with the customer happens.
- It is recommended advanced filter object be done outside of the API document for best results.
Responses available:
- 200
- 401
- 403
Example return:
[
{
"queueId": 1045,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2075,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2081,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 1046,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2083,
"priority": 0,
"channelTypeId": 7
},
{
"queueId": 2051,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2086,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2097,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2098,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2099,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2085,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2089,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2096,
"priority": 0,
"channelTypeId": 7
},
{
"queueId": 2100,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2094,
"priority": 0,
"channelTypeId": 1
},
{
"queueId": 2095,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 1,
"priority": 0,
"channelTypeId": 2
},
{
"queueId": 2092,
"priority": 0,
"channelTypeId": 1
}
]