/irm/v1/routing-queues

This call shows all current routing Queues their Priority, and ChannelTypeID.

Parameters

  • TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
  • ChannelType - The method that the interaction with the customer happens.
  • It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

  • 200
  • 401
  • 403

Example return:

[
  {
    "queueId": 1045,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2075,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2081,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 1046,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2083,
    "priority": 0,
    "channelTypeId": 7
  },
  {
    "queueId": 2051,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2086,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2097,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2098,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2099,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2085,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2089,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2096,
    "priority": 0,
    "channelTypeId": 7
  },
  {
    "queueId": 2100,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2094,
    "priority": 0,
    "channelTypeId": 1
  },
  {
    "queueId": 2095,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 1,
    "priority": 0,
    "channelTypeId": 2
  },
  {
    "queueId": 2092,
    "priority": 0,
    "channelTypeId": 1
  }
]
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