post https://api.motioncxapps.com/irm/v1/workstates
This call allows adding new Workstates and associated values.
- Administration > Interaction Admin > Workstate Sets.
- Authentication required, please visit this page for Authentication How To.
Parameters
- TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
- Name - Name of new Workstate.
- Color - HTML color of Workstate bubble in the MotionCX webclient.
- Productive - This is a parameter for future reporting work.
- IsHiddenForEdit - Hides it from the Administration UI.
- IsHiddenFor Agent - Makes it not a choice in the MotionCX client pull down.
- IsDefault - This is the Workstate that the Agent receives at logging into the MotionCX client.
- It is recommended advanced filter object be done outside of the API document for best results.
Responses available:
- 200
- 401
- 403
Example return:
{
"id": 1007,
"tenantId": 2,
"name": "available"
}