MotionCX offers robust reporting options for our customers.
The MotionCX API allows information about Agents, Cases, Routing Profiles, workstates and other data points to be polled by your internal API experts.
Here is a list of tables to help you on your API journey
- Reporting API Field Definitions
- Reporting Filters
- Reporting Date Range Handling
- Reporting Aggregation
Individual API calls, with example returns, are listed on the following pages.