get https://api.motioncxapps.com/crm/external/v1/email/ticket/participants
Case (aka "Ticket") participants
- Authentication required, please visit this page for Authentication How To.
Parameters
- TenantID - How you specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
- TicketID - Case Number
- It is recommended advanced filter object be done outside of the API document for best results.
Responses available:
- 200
- 401
- 403
Example return:
[
{
"id": 11441,
"tenantId": 22,
"relatedUserId": null,
"createdAt": "2022-02-17T18:29:11.4733333",
"email": "[email protected]",
"firstName": "An,
"lastName": "Agent",
"address1": null,
"address2": null,
"city": null,
"state": null,
"postCode": null,
"phone": "70784890",
"name": "An Agent",
"displayName": "An Agent",
"isAgent": true,
"organization": "",
"title": "",
"alias": "",
"externalId": null,
"isDisabled": false
},
{
"id": 13727,
"tenantId": 22,
"relatedUserId": null,
"createdAt": "2022-08-03T17:12:20.9533333",
"email": "[email protected]",
"firstName": "Test",
"lastName": "Agent",
"address1": null,
"address2": null,
"city": null,
"state": null,
"postCode": null,
"phone": "867-5309",
"name": "Test Agent",
"displayName": "Test Agent",
"isAgent": true,
"organization": "",
"title": "",
"alias": "",
"externalId": null,
"isDisabled": false
},
{
"id": 1089859225,
"tenantId": 22,
"relatedUserId": null,
"createdAt": "2022-05-04T22:52:45.8720223",
"email": null,
"firstName": null,
"lastName": null,
"address1": null,
"address2": null,
"city": null,
"state": null,
"postCode": null,
"phone": "+15551234567",
"name": null,
"displayName": "+15551234567",
"isAgent": false,
"organization": null,
"title": null,
"alias": null,
"externalId": null,
"isDisabled": false
}
]