/irm/v1/channels

This request shows all the available Interaction Channels.

Parameters

  • TenantID - How your specific customer instance is identified, this will be a number. Find this in the app Help (?) icon > MotionCX Voice > Tenant:
  • It is recommended advanced filter object be done outside of the API document for best results.

Responses available:

  • 200
  • 401
  • 403

Example return:

[
  {
    "id": 1,
    "tenantId": 2,
    "name": "DISABLED - Bot Service",
    "description": null,
    "type": 1,
    "providerType": 1,
    "jsonData": "{\"directLineToken\":\"wxNiiaR8sXs.zZekLH5PSi-MUs_Gng-sl-jFehiHZHODyoatQYXszvo\"}",
    "isDisabled": true
  },
  {
    "id": 2,
    "tenantId": 2,
    "name": "Twilio Voice",
    "description": null,
    "type": 2,
    "providerType": 2,
    "jsonData": "{\"twilioAccountSid\":\"ACa9a95429a35ce2335b5dccf8f635cd9e\",\"twilioAuthToken\":\"82e1f372e10c6ce8b859f6c60cea2ce7\",\"twilioDefaultOutboundPhoneNumber\":\"+16146183900\",\"twilioSipDomain\":\"mcx-staging.sip.twilio.com\",\"twilioApplicationId\":\"AP55045ec94b44a4057d275730b2b80cc1\",\"deleteRecordings\":false}",
    "isDisabled": false
  },
  {
    "id": 3,
    "tenantId": 2,
    "name": "Bot Chat",
    "description": null,
    "type": 1,
    "providerType": 1,
    "jsonData": "{\"directLineToken\":\"wxNiiaR8sXs.zZekLH5PSi-MUs_Gng-sl-jFehiHZHODyoatQYXszvo\"}",
    "isDisabled": false
  }
]
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