For AI agents: visit https://docs.motioncxapps.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.
Jump to Content
Product Guide
API Reference
v1.0
API Reference
v1.0
Product Guide
API Reference
Roles
JUMP TO
Documentation
Getting Started with MotionCX
Authentication
Reporting.AppService
Legacy
/reporting/crm/v1/reports
get
/reporting/ir/v1/reports
get
ReportingApi
/reporting/api/v1/lookup/queues
get
/reporting/api/v1/lookup/queues
post
/reporting/api/v1/lookup/workstates
get
/reporting/api/v1/lookup/workstates
post
/reporting/api/v1/lookup/timezones
get
/reporting/api/v1/lookup/timezones
post
/reporting/api/v1/lookup/dispositions
get
/reporting/api/v1/lookup/dispositions
post
/reporting/api/v1/lookup/case-statuses
get
/reporting/api/v1/lookup/case-statuses
post
/reporting/api/v1/lookup/custom-fields
get
/reporting/api/v1/lookup/custom-fields
post
/reporting/api/v1/lookup/agents
get
/reporting/api/v1/lookup/agents
post
/reporting/api/v1/case/details
post
/reporting/api/v1/case/aggregates
post
/reporting/api/v1/interaction/details
post
/reporting/api/v1/interaction/messages
post
/reporting/api/v1/interaction/aggregates
post
/reporting/api/v1/report-message/details
post
/reporting/api/v1/agent-workstate-events/details
post
/reporting/api/v1/agent/workstate/rollup
post
/reporting/api/v1/agent/login/rollup
post
/reporting/api/v1/agent/list
post
/reporting/api/v1/survey/details
post
/reporting/api/v1/survey/aggregates
post
Reporting API Field Definitions
Reporting Date Range Handling
Reporting Filters
Reporting Aggregation
ReportingApiEnumLookup
/reporting/api/v1/lookup/conversation-ended-reasons
get
/reporting/api/v1/lookup/conversation-ended-reasons
post
/reporting/api/v1/lookup/agent-state-tracking-types
get
/reporting/api/v1/lookup/agent-state-tracking-types
post
/reporting/api/v1/lookup/agent-substate-types
get
/reporting/api/v1/lookup/agent-substate-types
post
/reporting/api/v1/lookup/report-message-event-types
get
/reporting/api/v1/lookup/report-message-event-types
post
/reporting/api/v1/lookup/workflow-message-event-types
get
/reporting/api/v1/lookup/workflow-message-event-types
post
/reporting/api/v1/lookup/report-message-event-type-reasons
get
/reporting/api/v1/lookup/report-message-event-type-reasons
post
/reporting/api/v1/lookup/call-directions
get
/reporting/api/v1/lookup/call-directions
post
ReportingDefinition
/reporting/api/v1/definition/interaction
get
/reporting/api/v1/definition/interaction
post
CRM.External.AppService
Contacts
/crm/external/v1/contacts
get
/crm/external/v1/contacts
post
Email
/crm/external/v1/email/ticket/participants
get
/crm/external/v1/email/ticket/comments-total
get
/crm/external/v1/email/ticket/comments
post
Queue
/crm/external/v1/queue
get
/crm/external/v1/queue/fields
get
Queues
/crm/external/v1/queues
get
Statuses
/crm/external/v1/statuses
get
Survey
/crm/external/v1/survey
get
/crm/external/v1/survey
patch
Surveys
/crm/external/v1/surveys
post
Ticket
/crm/external/v1/ticket
get
/crm/external/v1/ticket/comments
get
/crm/external/v1/ticket/subtasks
get
/crm/external/v1/ticket/surveys
get
Tickets
/crm/external/v1/tickets
get
B2C.AppService
ApiKey
/b2c/v1/api-key
get
User
/b2c/v1/user
get
/b2c/v1/session
get
/b2c/v1/user/session
get
/b2c/v1/user/tenantSwitch
post
/b2c/v1/user/mcx-permissions
get
IRM.AppService
Agents
/irm/v1/agent
get
/irm/v1/agent
patch
/irm/v1/agents
get
/irm/v1/agents
put
Channels
/irm/v1/channels
get
/irm/v1/channels
post
/irm/v1/channels
patch
DialPhonePatterns
/irm/v1/phone-dial-patterns
post
/irm/v1/phone-dial-patterns
patch
/irm/v1/phone-dial-patterns
del
PhoneExtension
/ir/v1/phone-extension
patch
/ir/v1/phone-extension
del
PhoneExtensions
/irm/v1/phone-extensions
get
/irm/v1/phone-extensions/is-available
get
RoutingProfile
/irm/v1/routing-profile
get
/irm/v1/routing-profile
post
/irm/v1/routing-profile
patch
/irm/v1/routing-profile
del
RoutingProfiles
/irm/v1/routing-profiles
get
RoutingQueues
/irm/v1/routing-queues
get
Workstates
/irm/v1/workstates
get
/irm/v1/workstates
post
/irm/v1/workstates
del
WorkstateSets
/irm/v1/workstate-sets
get
/irm/v1/workstate-sets
post
/irm/v1/workstate-sets
patch
/irm/v1/workstate-sets
del
Powered by
Roles
Copy Page
Updated over 1 year ago
Getting Started with MotionCX
Did this page help you?
Yes
No
Updated over 1 year ago
Getting Started with MotionCX
Did this page help you?
Yes
No
